Privacy and Data Security
At Phenomenex (“we,” “our,” or “us”), your privacy is a primary concern. We respect the privacy of our online visitors and we are committed to creating a safe and confidential environment while you use our Web Sites. To demonstrate this commitment, we have adopted this Online Privacy Policy (“Policy”) which is designed to tell you, in simple terms, how we handle information that may be collected from you through our Web Sites. Please be advised that this Policy applies to all users of our Web Sites, including those who may be under the age of 13 (“children”).
1. If you have any questions or concerns about this Policy, please
contact us at:
Phenomenex, Inc.
Attn.: Legal Department
411 Madrid Ave.
Torrance, CA 90501
310-212-0555
privacy@phenomenex.com
2. What does this Policy apply to?
This Policy currently applies to all Web Sites owned and operated by Phenomenex and its subsidiaries that post a direct link to this Policy (collectively, “Web Sites” or “Sites”). Presently, these Sites include:
List of domains
In addition, this Policy applies only to information, if any, provided to us by visitors and consumers online at the Web Sites above. This Policy does not cover any information that may be collected by Phenomenex offline. It also does not cover information that may be submitted to us solely in a business capacity, such as personal information contained in résumés from job applicants or requests from the media.
Please be aware that while you are visiting our Web Sites, you may be given the opportunity to link to other sites that are maintained by other companies or organizations, such as our licensees or licensors. These third party sites are beyond our control. When you link to another site from our Sites, this Policy no longer applies. We recommend that you read the privacy policy of the web site to which you have linked before you provide any personal information to that site.
3. Do we collect personal information and, if so, how is it used?
Like many other sites on the Internet, we may use standard web technologies that automatically gather certain statistics and technical information about traffic to our Sites. For example, we may use a "cookie" (a small text file or record-keeping device that websites often store on a user's computer) so we can tell whether you visited our Sites before. Through the use of log files or web logs, we may also record certain information about your visit to our Sites, including the type of browser you used, your computer’s Internet Protocol (IP) Address (assigned by your Internet Service Provider), date and time of your visit, and which pages you clicked on. This information allows us to assess overall Site activity, track interest in particular portions of our Sites, and troubleshoot technical problems. By default, the information collected does not identify you personally or tell us who you are.
Through the settings of your Internet browser, you can always disable or delete cookies, or set your browser to alert you when cookies are being sent to your computer. To do this, go to the Tools tab of your Internet browser, select Options or Internet Options, and then choose the Privacy tab to make your selections. Please note that if you choose to disable cookies, certain features on our Sites may not be available or work properly.
No personal information (such as name, email address, or phone number) or demographic information is required to use our Web Sites. However, if you choose to enter any such information, we will use the information solely to respond to your specific inquiry or comments, and for no other purpose. In general, your refusal to provide personal information will have no effect on your use of our Sites.
4. Do we collect personal information from children under 13?
Phenomenex recognizes the importance of protecting children online and, to this end, is committed to complying with the Children’s Online Privacy Protection Act. Children under the age of 13 are not permitted to submit personal information. In any event, we encourage parents to be actively involved in their children’s online activities and to exercise caution when their children are asked to provide personal information online..
5. What is the name of the entity or entities collecting information through this Site?
Any information submitted to us via email or gathered automatically as outlined above is collected by Phenomenex (or a web agency or other vendor acting on our behalf) and is used in accordance with the practices set forth in this Policy. Phenomenex can be reached using the contact information provided above.
6. Do we share information with outside companies?
Some data is shared with Phenomenex offices and distributors of Phenomenex products who are acting on behalf of Phenomenex, Inc. In all cases, these offices and business partners are required to keep this data confidential and may not use it for any other purpose than to provide service to Phenomenex customers. Aside from this, the only information that we may share with other companies is aggregate traffic data about our Sites (such as how many users visited our Sites in a specific month). This data, if shared, would only be disclosed in anonymous aggregate form and shared with reputable business partners, either for geographical or audience composition analysis or for market research purposes.
We may also disclose information in the event of a merger, acquisition, re-organization, bankruptcy, or other similar event, or in the good faith belief we are required to do so by law or to protect the safety or rights (including intellectual property rights) of Phenomenex, our business partners, consumers, or the general public.
7. Can you choose how your information is used, or access the information stored about you?
Please send an email to info@phenomenex.com subject line Privacy If you would like to:
- View, verify, change, or update your personal information
- Make general inquiries regarding the information we collect
8. What safeguards do we use to protect the information we collect?
All records containing private information are kept strictly confidential and stored on premises or equipment only accessible to authorized Phenomenex personnel. Such personnel have only limited access to customers’ information. All servers containing private information are protected by industry-standard firewalls to prevent unauthorized access.
9. What are you agreeing to when you use our Sites, and how are you notified of changes to this Privacy Policy?
By using our Web Sites, you acknowledge you have read and agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use our Sites. We reserve the right to make changes to this Privacy Policy at any time. If we make any changes, we will update the effective date of the Policy or post the date the most recent updates or revisions were made. Please check back periodically to ensure you are aware of these changes. Your inaction or continued use of our Sites after these changes are posted will signify your acceptance of the new or revised Policy. If we make a material change to this Privacy Policy (for example, we want to collect and use your information in ways not previously disclosed in this Policy or that could not be reasonably expected by you), we will notify you by posting a prominent notice about the change on our Sites or in this Privacy Policy, and, if necessary or appropriate, provide you with certain choices before any such change goes into effect.