Support and Services

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We’re here to help! Everything you need from troubleshooting, to method development assistance, to quality documents and MORE!

Can’t find what you need? Contact us.

Request a Method

Request-a-Method™  »

Contact our Method Development Team for a tailored solution

Application Structure Search

Applications »

We have thousands of them! Search by analyte name or structure

Free Guides and Posters

Free Guides and Posters »

Download free guides and posters for troubleshooting, method development and more.

Science Unfiltered

Visit Our Blog  »

Explore a different side of science with our Science Unfiltered blog.

Technical Library

The Technical Library »

Check out our helpful collection of technical notes, posters, webinars, how-to videos, guides and more

Web Tools

Interactive Web Tools  »

Simple, interactive tools to instantly find the right products and solutions

FAQ Portal

FAQ Portal »

Find answers to popular technical questions here

Quality and Safety Documents

Quality and Safety Documents »

Download your (CQA), (C of A) and MSDS

Product Care and Use Notes

Product Care and Use  »

Love your products and treat them right using these handy guides

Training and Onsite Support

Training & On-Site Support »

We’ll come to you! Classroom training or in-lab demonstrations – you pick the topic

Troubleshooting Services

Troubleshooting  »

Did something go wrong? We’ll fix it!

Product Videos

Product Videos  »

See the technology in action. Watch our product videos and demonstrations.