Chromatography Resources and Customer Support
Roadmap to Applications, Documents, Learning, Support Services and More
Your chromatography resource hub—everything you need in one place.
Access practical tools and expert guidance to support every stage of your workflow. From method development and validation to troubleshooting, these resources are built to help you achieve accurate, reliable results with confidence.
Explore application notes, technical documents, certificates of analysis, on-demand webinars, and direct access to specialists.With comprehensive chromatography technical support backed by decades of experience , you will have the insights and assistance you need at every step. Whether you are optimizing methods or solving challenges, you will find clear, actionable solutions designed to keep research moving forward and operations running smoothly.
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FAQs
What types of chromatography resources does Phenomenex provide?
Phenomenex offers technical tips, application notes, user guides, and e-books, along with live and recorded webinars, training sessions, and method-development support. Many resources cover HPLC/UHPLC, GC, SPE, biopharma, and general troubleshooting.
How can I request a technical document or CoA?
You can request documents through the Phenomenex website via CQA/CofA Dashboard or our Chat team. Provide product details (e.g., column lot number).
Are webinars and training sessions free?
Most webinars and recorded sessions are free to register, while some advanced or multi-day training seminars may have associated fees.
How do I get support for my chromatography method?
Phenomenex offers free method consultations, technical tips, and troubleshooting guidance through their support team. You can contact regional technical specialists with method details for personalized assistance or reach out to our team here.
Can I access resources without a Phenomenex account?
Many educational resources and chromatography webinars are accessible without an account, though some downloads or product-specific documents (like CQA/CofAs) may require basic registration or product information.
